首頁>>廠商>>錄音監(jiān)控產(chǎn)品廠商>>CyberTech

[英文]CyberTech與Teleopti結(jié)為合作伙伴
CyberTech Expands Open Contact Centre Optimisation Strategy With New Teleopti Workforce Management Partnership

2011/01/13

WFM Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite

CyberTech, the world’s fastest-growing and one of the largest call recording providers, has announced a partnership with Teleopti, the leading provider of solutions for strategic Workforce Management (WFM), thereby expanding its ever-growing base of best of breed contact centre solution vendors. Teleopti joins other award-winning providers of communications platforms and speech analytics software.

CyberTech’s innovative approach meets the needs of organisations using mix and max, best of breed contact centre solutions. This makes it easy to upgrade or replace obsolete components, including recording systems and WFM software when required, delivering significant advantages over closed, single-vendor proprietary environments. CyberTech has developed an open application strategy to address such needs by surrounding its highly secure voice and data recording system with the industry’s best complementary solutions. Teleopti is the next important component that rounds out this flexible approach to contact centre optimisation.

“We are delighted to add Teleopti to our application suite of contact centre solutions,” said Cromwell Fraser, Director of Product Market Management at CyberTech International. “Their WFM software is an ideal match with our recording systems and we share a similar culture and reseller distribution strategy. Together we believe we can provide a wider portfolio of solutions to clients whilst expanding our growing global industry footprint.”

CTI論壇報(bào)道



相關(guān)閱讀:
[英文]CyberTech以兩位數(shù)增長慶祝成立25周年 2010-12-21
恒訊通科技獲得Cybertech的代理權(quán) 2010-11-05
CyberTech借新的印度辦事處擴(kuò)大業(yè)務(wù) 2010-10-27
[英文]CyberTech介紹業(yè)界首個可無限可擴(kuò)充性呼叫錄音軟件 2010-10-27

熱點(diǎn)專題:  呼叫中心  
分類信息:  呼叫中心_與_國外動態(tài)  呼叫中心_與_企業(yè)  呼叫中心_與_錄音技術(shù)  呼叫中心_與_呼叫中心排班技術(shù)
昆山市| 巴南区| 清远市| 门源| 英德市| 湖州市| 托克托县| 克拉玛依市| 闵行区| 彭州市| 吴旗县| 霍林郭勒市| 恩平市| 庐江县| 西平县| 资源县| 鸡泽县| 彩票| 荥阳市| 永平县| 信宜市| 临高县| 武陟县| 杭锦旗| 通州区| 梓潼县| 青龙| 增城市| 新昌县| 平和县| 娱乐| 雷波县| 从江县| 崇文区| 福贡县| 广东省| 东至县| 读书| 沽源县| 科尔| 玉龙|